Hello, hello all you lovely people!
I’m Professor David Emmanuel Gray and I’ll be coaching you this semester in negotiation and conflict resolution. With an open mind and a bit of work, you will learn a lot about yourself while gaining confidence for navigating difficult situations with others.
Please take a few minutes to watch my video, and I’ll introduce myself and the course. You can then start to explore this page (and then this entire website) to get better oriented.
Feel free to bookmark this site while you are here. You might even add a link to your phone’s home screen for easy access.
For now, though, I look forward to meeting you face-to-face on campus at the end of August!
David
(I’m a bit old fashioned, so I’d prefer you call me “Professor Gray”. If you do call me “David”, though, I won’t freak out or anything. Call me “Dave” or “Davy”, and I’ll think you are my wife, which would be extremely awkward.)
Bring on the heat and pressure! That’s how diamonds are made. 🪨🔥💎

Photo: Justin Lubin / NBC.
How This Course Works
- Class meets Mondays, Wednesdays, and Fridays in Clemens Hall 106 from 1:50PM to 2:40PM. Free free to arrive early or even stay after class to chat with me!
- There will be a lot of in-class activities, so your attendance and participation is really important. If you can’t make it to class, let me know in advance and we will figure things out.
- There are 3 required textbooks available from the University Bookstore or online. These are mass-market paperbacks and so should be reasonably priced. Other readings are available in the class schedule.
- Try to do the reading according to the class schedule before we meet. We can then all discuss it together!
- We will continue our conversations on Twitter. This really can be a fun and informal way to see where our curiosity takes us.
- Okay, I’m going to be real here: you will have to do a substantial amount of writing for this class. Don’t panic! Your negotiation preparations help you collect your thoughts, and they are only graded pass/fail. Meanwhile, your reflection papers are about your favorite subject: yourself!
- Finally, do not forget about free passes! These can be lifesavers for when you are struggling balancing everything.
My Teaching Philosophy
I believe that learning is a form of liberation. It sets you on the path towards greater independence, self-mastery, and success in life. When done with others (as is often the case), it also strengthens our relationships, creating communities of mutual respect and trust. I am truly humbled to serve you in that journey. For this particular course, I will work with you to cultivate your abilities to negotiate and resolve conflict with others. I do all this with a spirit of generosity, hoping that you too will freely share your gifts to better the lives of those around you.

Photo: Colleen Hayes / NBC.
Our Pact
What you can expect from me:
- I will treat you with dignity and respect and be flexible to support your individual needs.
- I will provide you with a clear, organized course that is designed to ensure you meet our learning outcomes in a meaningful manner.
- I will be actively present in your learning.
- I will provide a supportive and safe environment for you to share and discuss ideas with your peers.
- I will reach out to you when I sense that you need support.
- I won’t be perfect. I am human and will make mistakes at times. I will view mistakes as an opportunity to learn and grow.
What I will expect from you:
- You will treat me and your peers with dignity and respect.
- You will strive to be an active participant in this course and aim to meet due dates.
- You will maintain an open line of communication with me so I understand how to support you.
- You will strive to regularly contribute to collaborative activities to ensure other members of the community have ample opportunity to read/listen, reflect, and respond to your ideas.
- You will contact me if you have a concern with meeting a due date.
- You will give yourself grace. Expect to make mistakes. You are human and mistakes are part of learning and growing.
(This pact comes from Michelle Pacansky-Brock. Generally speaking, this whole welcome page draws on many of her insights—she’s an inspiration!)

Photo: Colleen Hayes / NBC.
Week #1 Success Kit
This course will start moving quickly, and getting off to a good start is the best way to prepare yourself for success. Read this page carefully and you’ll have all you need to start this course on the right foot!
Due Dates for Week #1
Sunday, August 29 at 12:00PM (noon), Buffalo (Eastern Standard) Time
(All the extra credit due this day qualifies for an additional 12-hour grace period for completion.)
- Complete all these items of introductory extra credit:
- Complete the Conflict Reflection. This just has you spend 10 minutes reflecting on what conflict means to you. This is not graded, but gives you a chance to write or list out the (emotional, intellectual, personal, impersonal, whatever) associations you have when you hear the word “conflict”.
- Watch all the orientation videos in the Orientation Videos section on UB Learns, and complete their Panopto quizzes. (Some of these videos are the same as those posted here, but just open these up in Panopto so you can answer their quiz questions. Also, these quizzes should be super easy. And if you don’t know an answer, just rewind the video to find it!)
- Fill out the introductory survey that is posted on Google Forms.
- Read the Academic Honor Code for the course and “sign” the Honor Agreement.
- Tweet me (@ProfessorDEG) that you have enrolled in the course. Don’t forget to include the course hashtag #CDR21 in your tweet!
For each item above you do, you will earn a small boost of participation extra credit. Doing each item will also earn you 1,000 participation points. (Each video is counted as a separate item for earning extra credit and participation points. So a lot of extra credit and points are available!)
The purpose of doing all these is to encourage you to get a jump start on the course. This also allows us to actually start the course on Monday, August 30 without spending too much time going over bureaucratic syllabus matters. (I will still gladly answer any questions you may have about the course!)
Finally, if you encounter any problems with this course website, UB Learns, Panopto, Box, or Twitter, let me know and I will be sure to fix them!
Monday, August 30 at 1:50PM (noon), Buffalo (Eastern Standard) Time
- Our first day of class! Do the reading, look over the reading questions, and come prepared for some excitement: I have an activity planned for earning some participation points.
Tuesday, August 31 at 12:00PM (noon), Buffalo (Eastern Standard) Time
(All the items due this day qualify for an additional 12-hour grace period for completion.)
- Complete all these items for earning introductory participation points:
- Complete the Conflict Reflection. This just has you spend 10 minutes reflecting on what conflict means to you. This is not graded, but gives you a chance to write or list out the (emotional, intellectual, personal, impersonal, whatever) associations you have when you hear the word “conflict”.
- Watch all the orientation videos in the Orientation Videos section on UB Learns, and complete their Panopto quizzes. (Some of these videos are the same as those posted here, but just open these up in Panopto so you can answer their quiz questions. Also, these quizzes should be super easy. And if you don’t know an answer, just rewind the video to find it!)
- Fill out the introductory survey that is posted on Google Forms.
- Read the Academic Honor Code for the course and “sign” the Honor Agreement.
- Tweet me (@ProfessorDEG) that you have enrolled in the course. Don’t forget to include the course hashtag #CDR21 in your tweet!
Yup—each of these items is the same as from the list of extra credit items. So if you already did these, then you are already done. If not, you can still earn 1,000 participation points for doing each of these. (Each video is counted as a separate item for earning participation points. So a lot of points are available!)
Wednesday, September 1 at 1:50PM, Buffalo (Eastern Standard) Time
- Tweet 5 times between class on Monday and Wednesday. See what people are saying on #CDR21. Have some fun getting to know me and your classmates by tweeting about Monday’s class or the course readings. The use of memes (attached to something relevant and substantive) is highly encouraged!
- Our second class meeting! As before, do the reading and look over the reading questions. There’s also another activity is planned to earn even more participation points. It’s going to be 🔥🔥🔥.
Friday, September 3 at 1:50PM, Buffalo (Eastern Standard) Time
- Tweet 5 times between class on Wednesday and Friday. Keep at this! Just scroll through #CDR21 and I'm sure you'll find something to reply to. Of course, if you are ever uncertain, feel free to just tweet me a question. Or you might see if there are any current events related to conflict that seem relevant to what we have talked about so far. (I bet you can find something. Conflict is a fact of life, after all!)
- Our third class meeting. As usual, do the reading and look over the reading questions. Hopefully you are now getting into the groove of things, and are ready for an exciting semester!
Sunday, September 5 at 12:00PM (noon), Buffalo (Eastern Standard) Time
(Keep in mind that all the reflection papers qualify for an additional 12-hour grace period for completion.)
- Submit your reflection paper #1. This assignment has you think about how you tend to approach conflict with other people. In writing it, I highly encourage you to talk with your family and friends. You’ll likely be impressed at their insights into your behavior. Of course, they’ll probably say stuff you disagree with—and that is fine too!