Frequently Asked Questions |
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Medical assistants perform routine administrative
and clinical tasks to keep health
care delivery settings running smoothly. Medical assistants should not
be confused with physician assistants who examine, diagnose, and treat
patients, under the direct supervision of a physician. In small practices,
medical assistants are usually "generalists," handling both administrative
and clinical duties and reporting directly to an office manager, physician,
or other health practitioner. Those in large practices tend to specialize
in a particular area under the supervision of department administrators
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Medical assistants work in well-lighted, clean environments. They constantly interact with other people, and may have to handle several responsibilities at once. The telephone is a key tool in the medical office for interacting with patients. The medical assistant must be able to screen calls effectively according to the accepted procedures of the office or clinic. The computer is another tool that is used to complete correspondence, patient registration, medical billing, and scheduling appointments. Source: American Association of Medical Assistants
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The medical assistant must have excellent written and oral communication skills, high moral and ethical standards, and good interpersonal skills. Because Medical Assistants deal with the public, they must be neat and well groomed and have a courteous, pleasant manner. Medical Assistants must be able to put patients at ease and explain physicians’ instructions. They must respect the confidential nature of medical information.
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Contact Person Karen Coffey Associate Professor for EOC |
The keyboarding speed for entry-level employment is expected to be a minimum of 30-35 wam (words per minute) with 95 percent accuracy. |
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The following area employers have hired EOC graduates of the Medical Assistant and Medical Office Assistant Programs:
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