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Jessica Byerly

        byerly@buffalo.edu 

Summary

Highly motivated, results-orientated, disciplined team player and quick learner pursuing a challenging position in which my training, experience, and initiative will be fully utilized to achieve organizational objectives.  Also excel at oral and written communication.

Skills 

Technical

§        Extremely computer literate with all Windows platforms and Microsoft Office programs, particularly MS Access and Excel

ú        Modified & Upgraded MS Access applications to organize complaint data allowing for a variety of reports, contact management, and case management.  Focus on user friendly applications and report generation.

ú        Created MS Access applications to organize receipts for Medical Reimbursement Services allowing them to enter, categorize, and report expenses for income tax purposes

ú        Created Excel application to increase the efficiency of reporting payroll figures to the Vix corporate office that was implemented throughout the Vix chain

ú        Created a variety of applications utilizing MS Office for several courses at UB

§        Generated multiple Affirmative Action Plans, a series of reports that analyzes and compares statistical data as per Office of Federal Contract Compliance Programs (OFCCP) guidelines. 

§        Assisted in the optimization of a system to maintain pricing integrity of over 33,000 items that was later used in other Vix stores

§        Competent in HTML, ASP, and Java programming

 

 Managerial

§        Selected, trained, supervised, & evaluated over 40 employees in order to provide a competent motivated staff to maintain the functions & achieve the objectives of the organization

§        Developed personnel from employee base for promotion

§        Implemented employee incentive programs to gain maximum productivity

§        Supervised bookkeeping departments, balancing up to $50,000 per day

§        Advise/Discipline individuals professionally focusing on positive outcomes

§        Targeted problem areas to resolve deficiencies throughout several retail stores, including merchandising, productivity, & scanner accuracy

§        Responsible for ensuring company compliance of privacy policies regulated by the federal Health Insurance Privacy Protection Act (HIPPA)  

 

Interpersonal

§        Promoted a friendly and productive atmosphere for both customers and employees, especially during a time of business ownership turmoil

§        Able to work independently, often only reporting to an off-site supervisor

§        Provide exceptional customer service in a timely manner

§        Consistently received superior reviews & was promoted from part time clerk to store management within two years

§        Excellent leadership skills, frequently leading team effort for several group projects during junior and senior level business courses

 

Education

 

State University of New York at Buffalo (UB)

§        Bachelor of Science in Business Administration, December 2002 

                                    Concentration in Management Information Systems (MIS)

§        Associate of Applied Science in Electrical Engineering Technology, June 2002

§        Achieved a 4.0 GPA in classes that utilized database technologies to create business solutions