Jessica Byerly byerly@adelphia.net Summary Highly motivated, results-orientated, disciplined team player and quick learner pursuing a challenging position in which my training, experience, and initiative will be fully utilized to achieve organizational objectives. Also excel at oral and written communication. Skills-Technical * Extremely computer literate with all Windows platforms and Microsoft Office programs, particularly MS Access and Excel * Modified & Upgraded MS Access applications to organize complaint data allowing for a variety of reports, contact management, and case management. Focus on user friendly applications and report generation * Created MS Access applications to organize receipts for MEDICAL REIMBURSEMENT SERVICES allowing them to enter, categorize, and report expenses for income tax purposes * Created Excel application to increase the efficiency of reporting payroll figures to the Vix corporate office that was implemented throughout the Vix chain * Created a variety of applications utilizing MS Office for several courses at UB * Generated multiple Affirmative Action Plans, a series of reports that analyzes and compares statistical data as per Office of Federal Contract Compliance Programs (OFCCP) guidelines * Assisted in the optimization of a system to maintain pricing integrity of over 33,000 items that was later used in other Vix stores * Competent in HTML, ASP, and Java programming Skills-Managerial * Selected, trained, supervised, & evaluated over 40 employees in order to provide a competent motivated staff to maintain the functions & achieve the objectives of the organization * Developed personnel from employee base for promotion * Supervised bookkeeping departments, balancing up to $50,000 per day * Advise/Discipline individuals professionally focusing on positive outcomes * Targeted problem areas to resolve deficiencies throughout several retail stores, including merchandising, productivity, & scanner accuracy * Responsible for ensuring company compliance of privacy policies regulated by the federal Health Insurance Privacy Protection Act (HIPPA) Skills-Interpersonal * Promoted a friendly and productive atmosphere for both customers and employees, especially during a time of business ownership turmoil * Able to work independently, often only reporting to an off-site supervisor * Consistently received superior reviews & was promoted from part time clerk to store management within two years * Excellent leadership skills, frequently leading team effort for several group projects during junior and senior level business courses Education State University of New York at Buffalo (UB) * Bachelor of Science in Business Administration, DECEMBER 2002 Concentration in Management Information Systems (MIS) * Associate of Applied Science in Electrical Engineering Technology, JUNE 2002 * Achieved a 4.0 GPA in classes that utilized database technologies to create business solutions Employment History UNIVERSITY AT BUFFALO, Buffalo, NY MIS Manager, 2004 – present MEDICAL REIMBURSEMENT SERVICES, Sanborn, NY Independent Computer Consultant, 2003 - 2004 VIX DEEP DISCOUNT, Niagara Falls, NY Assistant Store Manager, 1998 – 2003 Price Coordinator, 1994 – 1996 WILSON FARMS, Buffalo, NY Store Manager, 1996 – 1998 REFERENCES AVAILABLE UPON REQUEST