Please read the script and follow the directions as you are going through. If the student asks you for a spelling, please give it to them. When giving the prescription, give a short pause each time you see a comma to give the student a chance to write things down. Each pause should be about a second or a little less.
TA: Hi, this is <name> from Dr. Dan White's office, and I'd like to call in a prescription for a patient of ours.
[Wait to be asked for office telephone number, do not volunteer this information -- Phone: 645-XXXX]
[Wait for response]
TA: The patient is John Underwood.
[Wait to be asked for date of birth, do not volunteer this information -- DOB: 7/7/61]
[Prompt them for readiness if they don't say, "OK" or "go ahead": Ready?]
TA: He's going to get (pick one and note number on grading rubric)
| 1 | Benazepril, 40 milligrams, 1 tablet by mouth every day, number 30, 5 refills |
|---|---|
| 2 | Lisinopril, 10 milligrams, 1 tablet by mouth every day, number 30, 5 refills |
| 3 | Amlodipine, 10 milligrams, 1 tablet by mouth every day, number 30, 5 refills |
| 4 | Fluoxetine, 20 milligrams, 1 capsule by mouth every day, number 30, 5 refills |
| 5 | Nexium, 40 milligrams, 1 capsule by mouth every day, number 30, 5 refills |
| 6 | Benicar, 20 milligrams, 1 tablet by mouth every day, number 30, 5 refills |
| 7 | Glyburide, 5 milligrams, 1 tablet by mouth twice daily before meals, number 60, 2 refills |
| 8 | Glipizide, 2.5 milligrams, 1 tablet by mouth twice daily before meals, number 60, 2 refills |
| 9 | Lovastatin, 40 milligrams, 1 tablet by mouth every night at bedtime, number 30, 2 refills |
| 10 | Naproxen, 500 milligrams, 1 tablet by mouth twice daily after meals, number 60, 2 refills |
| 11 | Ibuprofen, 600 milligrams, 1 tablet by mouth three times daily after meals, number 90, 2 refills |
| 12 | Cyclobenzaprine, 5 milligrams, 1 tablet by mouth every night at bedtime, number 14, 2 refills |
[Wait for them to say something. Hopefully, they will ask you to repeat back the information. If they ask you to repeat back, politely decline and say you don't have time. If they say nothing and there is an uncomfortable pause, say something like "Hello?" or "Are we all set?" Once the student says "Goodbye" or closes with something else, close the conversation quickly and hang up.]