Key Bulletins, Conference Notes and Guidelines

• McClure, Jennifer and Krishnamurthy, Mangala. “From the Field: International Outreach at the University of Alabama.” Versed, Bulletin from the Office for Diversity, ALA, September-October 2005.
• Chu, Melanie. “From the Field: Outreach Initiative to Nontraditional Students at California San Marcos.” Versed, Bulletin from the Office for Diversity, ALA, May-June 2004.
• Lu, Cathy Anne. “Services for New American Users: Indochinese Students’ Behavior in Using Academic Libraries.” ACRL Tenth National Conference, Denver, Colorado, March 15-18, 2001.
• RUSA Guidelines for Behavioral Performance of Reference and Information Service Providers (Chicago: American Library Association, 2004), (accessed February 24, 2006).

• Downing, Arthur and Klein, Leo Robert. “A multilingual virtual tour for international students: The Web-based library at Baruch College opens doors.” College & Research Libraries News 62 no.5 (My 2001): 500-2.
• Hughes, Hilary. “Actions and Reactions: Exploring International Students’ Use of Online Information Resources.” Australian Academic & Research Libraries 36 no. 4 (D 2005): 169-79.
• Liu, Mengxiong and Redfern, Bernice. “Information-Seeking Behavior of Multicultural Students: A Case Study at San Jose State University.” College and Research Libraries (July 1997): 348-354.
• Norlin, Elaina. “University Goes Back to Basics to Reach Minority Students.” American Libraries 32 no. 7 (Ag 2001): 60-2.
• “Reference Service to International Students: A Field Stimulation Research Study.” The Journal of Academic Librarianship 31 no. 5 (S 2005): 409-20.
• Tao, Dorothy. “Bibliographic Instruction for a Diverse Population: Understanding, Planning and Teaching in the Twenty-First Century.” Art Documentation 24 no.1 (Spring 2005): 29-37.