Accessible Design in Public Housing: NYCHA Staff Training Program

Version 4.0 July 9, 2001

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Edward Steinfeld and Danise Levine, 2001
Additional information Common/Public Spaces

Non-compliant reception counters from NYCHA buildings

Service counter

Service counter


An auxiliary counter

This approach allows the person who works at the counter to sit down or stand while waiting on people.
It also provides accessibility for children.


Section 7.2

Auxiliary counter

If a service counter height exceeds 36 inches in height, is there an auxiliary counter or a portion of the main counter between 28 inches and 34 inches above the floor?

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