SERIALS SPOKEN HERE: REPORTS ON CONFERENCES, INSTITUTES AND SEMINARSBy: Davis, Susan, Clark, Cynthia, Jones, Darcy L., Hackenberg, Jill, Griffin, Linda Smith, Dugger, Linda, Roth, Alison C.,

Serials Review, Fall97, Vol. 23, Issue 3, pg. 72

It has been a busy year for meetings, as evidenced by the half dozen reports which follow. The pace of change and the need to keep up with more and more developments on the serials front are well documented in this column. The reports discuss many things which are new or changing rapidly--for example, systems, publication formats, cataloging models, collaborative projects and even the definition of a serial. The proliferation of electronic serials has already made a significant impact on the day-to-day workload in acquisitions, collection development and cataloging activities; many libraries are moving toward their second or third generation of integrated library system; and Web tools are being used more and more to improve our effectiveness. Change has become the expected way of life in the library, and these reports provide an intriguing look into the state of serials in 1997.


1997 SPECIAL LIBRARIES ASSOCIATION ANNUAL CONFERENCE

Jill Hackenberg

From June 7-12, the Special Libraries Association held its 88th Annual Conference in Seattle, Washington. The theme was, "Information Professionals at the Crossroads: Change as Opportunity." Attendees numbered about 7000 and exhibitors 466, both almost the same as last year's SLA Conference in Boston. The Web site created by SLA for this conference is located at http://www.sla.org/confmeet/conf.html.Over thirty-five SLA Divisions and Caucuses planned informative sessions for all attendees. The highlight of this conference was the keynote speaker, Bill Gates, Chairman and CEO of Microsoft Corporation, whose campus is located just outside of Seattle.

Gates' speech was highly anticipated. To accommodate a large audience, it was held in the biggest meeting hall in the Washington State Convention and Trade Center. Some attendees were overheard the day before asking, "What time should I arrive for the Gates talk to get a good seat--or any seat at all, thirty minutes, one hour ...?" The hall of adjoining rooms was filled by 8:30 am, one half-hour before Gates began. Over 6000 were in the audience, and multiple screens were set up so that all could see the stage.

SLA President Sylvia Piggot introduced Gates by stating that Bill was once a library assistant in the fourth grade. During his hour-long talk, Gates discussed the opportunities ahead for libraries and information professionals, commenting that "Libraries are an absolutely critical resource and will play a more central role than they ever have before." He then mentioned that timely information delivery plays a critical role in the current business environment, and therefore knowledge workers need to be connected to databases and to each other in order to acquire the most current information.

Gates then invited Amy Dunn Stevenson, a member of the Information Services team from the Microsoft Library, to talk to the audience about their library's Web site and to describe the information resources available for Microsoft's population. The Web site itself is impressive and offers many ideas that other corporate and academic library Web sites can use. The site offers stock quotes and market and research information and, as Stevenson stressed, was "built by librarians." It is also designed to be a place for all Microsoft product groups to put information to facilitate sharing of data within the company. Gates mentioned his support of this arrangement: less wasted paper from printing and routing reports and other documents. Microsoft's Information Services Web site averages over 100,000 hits per month. Readers can view the Microsoft Library Web site at: http:// library. micro soft. com/.

Gates allowed time for a few questions pertaining to his talk. One attendee asked his opinion about the future of paper. Gates replied that some things will take a while to be phased out in lieu of electronic access and some may never disappear, for example, the newspaper, which he himself professes to still like in its current form.

This speech was touted as being one that could be accessible over the Internet, via NetShow streaming video. It was broadcast in real time on June 9 and is available at the Microsoft website and on video and audiotape. Go to http://microsoft.saltmine.com/netshow/SLA97.htm for the streaming video.

Gates' speech and forty-four other sessions that have been taped (audio and video) are available for purchase from SLA. Contact SLA at http://www.sla.org/conf meet/tapesale. html or 1-800-373-2952 (9-5MST).

In addition to Gates' talk, the conference offered a host of interesting programs that had attendees deciding between many good speakers that had programs at conflicting times. Many rooms were filled by the starting time, with people seen spilling out into the hallways.

Over twenty Continuous Education courses were held prior to the conference covering a wide range of topics from outsourcing, managing upward, and managing a one-person library, to electronic global sleuthing.

At the Computer Science Roundtable, a group of librarians and vendors held an interesting discussion about the future of serials in the print form. This topic arose because the ACM (Association for Computing Machinery) announced that in three to five years it will be out of the print business. The company plans to offer all of its newsletters and journals only in electronic form starting around the millennium. As the roundtable considered this announcement, many pros and cons was raised about this decision. The ACM stated that its user population would be one of the most prepared for this shift, as the members are very electronically savvy; in fact, some have already requested that this change take place. Representatives from the IEEE (Institute of Electronic and Electronic Engineers) and AMS (American Mathematical Society) were also at this session and stated that their companies would not be willing to make this kind of major shift for quite some time, while others in attendance said they were not completely surprised that a group such as the ACM was undertaking this task. The AMS stated that many users are still not linked to the Internet, that many article submissions still come in print form, and that communication with some authors is taking place using the US mail.

The ACM also notified the roundtable that when they accept new papers for publication in the future, the paper will be put up on the ACM Web site as soon as possible rather than waiting for the print publication to be ready.

In the session "The Web in the Blink of an Eye," Richard Wiggins of Michigan State University discussed some of the enhancements that make accessing the Internet faster and faster and how these advances reveal more and more bottlenecks. Once an obstacle is overcome, another arises. This trend continues until great leaps of improvement in one aspect of technology will not be felt because other dependent or related features cannot keep up. One example of this phenomenon is the Concorde. This very fast plane delivers passengers to London and Paris in record time, but in order to save any additional travel time in the future, researchers will need to focus on the time wasted on the ground in airports and taxis, not in the air, to see great improvement.

Greg Notess from Montana State University discussed the pros and cons of many popular Internet search engines in "Choosing and Using Internet Search Engines." He concentrated on four major search engines: AltaVista, Excite, HotBot, and Infoseek. HotBot was found to search the largest number of sites, with Excite second. His studies have revealed that each search engine does some things well and that there was almost no overlap in the amount of material returned from many of the search engines! This means each engine is searching wholly separate chunks of the Internet and among the major four listed above, not one result was found to be in each of the four result sets! Go to http://cu.imt.net/~notess/search/to see his summaries and reviews of the best search engines. There are also charts and graphs that display the quirks of each engine in an easy to read format and a useful bibliography.

Numerous library tours and receptions were held in popular tourist destinations in and around Seattle, such as the Space Needle, Pacific Science Center, Seattle Art Museum, Pike Place Market, Boeing Factory and the Microsoft campus.

A reception was held for the SLA Texas Chapter in the Microsoft Museum where they saw exhibits showing the evolution of Microsoft as the industry leader in computing and were given tours of the corporate library by Microsoft library staff. One unique feature of this library is an impressive "vault" of over 5000 software packages from Microsoft and its competitors. The Microsoft campus is sprawling and very picturesque. The Microsoft Corporation sponsored many sessions and other official events, and it was obvious that SLA was pleased to have Microsoft involved with the conference.

Plans have already begun for the 89th Annual Conference, to be held in Indianapolis, IN on June 6-11, 1998. The theme will be "Leadership, Performance, Excellence: Information Professionals in the Driver's Seat." Visit the SLA '98 Web site at http://www.sla.org/confmeet/indy.html for information.

Hackenberg is Coordinator, Reference and Electronic Services, Science and Engineering Library, University at Buffalo, Buffalo, NY 14260, (716) 645-2946, <jmh7@acsu.buffalo.edu>.

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By Susan Davis, Column Editor with contributions from Cynthia Clark, Darcy L. Jones, Jill Hackenberg, Linda Smith Griffin, Linda Dugget and Alison C. Roth